{
  "message": {
    "call": {
      "customer": {
        "number": "+18035040300"
      },
      "id": "CAf40531801aab4c4471a628aaaa1a3732",
      "phoneCallProviderId": "CAf40531801aab4c4471a628aaaa1a3732"
    },
    "messages": [],
    "phoneNumber": {
      "number": "+18645501916"
    },
    "status": "in-progress",
    "type": "status-update"
  }
}

{"status":"success"}

{
  "message": {
    "analysis": {
      "durationSeconds": 0,
      "structuredData": {
        "chat_topic": "order_placement",
        "followup_sms": "",
        "order_created": true
      },
      "summary": "Summary of Phone Conversation:\n\nThe customer, Jay, placed an order for a large oxtail plate with rice and peas, cabbage, and heavy gravy. The bot confirmed the order details and asked if Jay wanted to add anything else, to which Jay declined. The bot requested Jay\u0027s name for the order, which was spelled out as \"J a y.\" The bot then confirmed the order and sent a summary via text, inviting Jay to make any changes if necessary. The call concluded with the bot confirming that the order was processed and thanking Jay for choosing their service."
    },
    "customer": {
      "number": "+18035040300"
    },
    "durationSeconds": 0,
    "endedReason": "customer-ended-call",
    "messages": [
      {
        "content": "Can I get a large oxtail plate with rice and",
        "role": "human"
      },
      {
        "content": "cheese and cabbage?",
        "role": "human"
      },
      {
        "content": "Hey! What would you like to order today?",
        "role": "bot"
      },
      {
        "content": "A large oxtail plate.",
        "role": "human"
      },
      {
        "content": "Would you like rice and peas, yellow rice, or white rice with your large oxtail? And for your side: cabbage, plantain, mac and cheese, or candied yams?",
        "role": "bot"
      },
      {
        "content": "Rice and peas and cabbage.",
        "role": "human"
      },
      {
        "content": "Would you like gravy on your rice, heavy, or light gravy?",
        "role": "bot"
      },
      {
        "content": "Heavy.",
        "role": "human"
      },
      {
        "content": "Can you confirm you want a large oxtails plate with rice and peas, cabbage, and heavy gravy? Is that correct?",
        "role": "bot"
      },
      {
        "content": "Yes.",
        "role": "human"
      },
      {
        "content": "Do you want to add anything else to your order?",
        "role": "bot"
      },
      {
        "content": "Yes.",
        "role": "human"
      },
      {
        "content": "What else would you like to add?",
        "role": "bot"
      },
      {
        "content": "No.",
        "role": "human"
      },
      {
        "content": "Can you please spell me your name for the order?",
        "role": "bot"
      },
      {
        "content": "J a y.",
        "role": "human"
      },
      {
        "content": "I am creating your order, please hold on Okay done. I just texted you the summary of the order. If anything needs to be changed, let me know over text.",
        "role": "bot"
      },
      {
        "content": "Okay.",
        "role": "human"
      },
      {
        "content": "All set, Jay! Your order\u2019s coming right up. Thanks for choosing us!",
        "role": "bot"
      }
    ],
    "phoneNumber": {
      "number": "+18645501916"
    },
    "recordingUrl": "https://volt-production-515e.up.railway.app/calls/6867/recording/9455",
    "summary": "Summary of Phone Conversation:\n\nThe customer, Jay, placed an order for a large oxtail plate with rice and peas, cabbage, and heavy gravy. The bot confirmed the order details and asked if Jay wanted to add anything else, to which Jay declined. The bot requested Jay\u0027s name for the order, which was spelled out as \"J a y.\" The bot then confirmed the order and sent a summary via text, inviting Jay to make any changes if necessary. The call concluded with the bot confirming that the order was processed and thanking Jay for choosing their service.",
    "type": "end-of-call-report"
  }
}

{"status":"success"}