Response Time Intelligence
5.57s
Avg Response
Fastest Response
3.94s
Response Consistency
100%
Processing Latency
5.57s
Conversation Flow Analysis
Speaking Time Distribution
Customer
60%
AI Assistant
40%
Conversation Dynamics
3
Customer Turns
2
AI Responses
100%
Confidence Score
Neural Audio Intelligence
00:00
/
00:00
Live Analysis
Speaker Analysis
Customer Voice
3 segments
AI Assistant
2 segments
Processing
Auto-detect
Audio Quality
Sample Rate
8 kHz
Format
WAV
Channels
Mono
Source
S3
Interaction
Click waveform to jump to transcript
Real-time speaker detection
Confidence visualization
Call Status
Status
Completed
Duration
31s
Assistant
Sheesh Eatery & Hooka Lounge
Customer
+19515322082
AI Performance
Response Accuracy
100%
Conversation Flow
95%
Engagement Score
98%
Quick Actions
Conversation Flow
5 messages
Live transcript
User
100%
00:45:09
4.6s
I'd like to make a reservation.
ب
Assistant
00:45:12
10.1s
Great to meet you, Saba! How many people in your party and what time are you thinking?
User
00:45:23
15.2s
Two people on on Wednesday.
User
00:45:23
17.8s
At 07:00.
ب
Assistant
00:45:26
24.6s
Sorry, Saba, we don't accept table reservations at this time. Anything else I can help with?
3
Customer
2
Assistant
100%
Accuracy
LLM Conversation History
6 messages
0 tokens
1
System
3
User
2
Assistant
0
Total Tokens
Webhook Delivery Logs
2 attempts
2/2 success
2
Successful
0
Failed
2536ms
Avg Response
2
Types
Status-Update
http://bitebuddy-backend.railway.internal:8001/...
00:45:02
713ms
Response
200
Error
None
Request Payload
{
"message": {
"call": {
"customer": {
"number": "+19515322082"
},
"id": "CA925ace1b45a9714a4fd7f1434d9b15e0",
"phoneCallProviderId": "CA925ace1b45a9714a4fd7f1434d9b15e0"
},
"messages": [],
"phoneNumber": {
"number": "+12545705305"
},
"status": "in-progress",
"type": "status-update"
}
}
Response Body
{"status":"success"}
End-Of-Call-Report
http://bitebuddy-backend.railway.internal:8001/...
00:45:39
4359ms
Response
200
Error
None
Request Payload
{
"message": {
"analysis": {
"durationSeconds": 0,
"structuredData": {
"call_topic": "order_placement",
"followup_sms": "",
"order_created": false
},
"summary": "The caller, Saba, requested a reservation for two people on Wednesday at 07:00. The bot informed Saba that table reservations are not accepted at this time and inquired if there was anything else it could assist with. No reservation was made."
},
"customer": {
"number": "+19515322082"
},
"durationSeconds": 0,
"endedReason": "customer-ended-call",
"messages": [
{
"content": "I\u0027d like to make a reservation.",
"role": "human"
},
{
"content": "Great to meet you, Saba! How many people in your party and what time are you thinking?",
"role": "bot"
},
{
"content": "Two people on on Wednesday.",
"role": "human"
},
{
"content": "At 07:00.",
"role": "human"
},
{
"content": "Sorry, Saba, we don\u0027t accept table reservations at this time. Anything else I can help with?",
"role": "bot"
}
],
"phoneNumber": {
"number": "+12545705305"
},
"recordingUrl": "https://volt-production-515e.up.railway.app/calls/6870/recording/9458",
"summary": "The caller, Saba, requested a reservation for two people on Wednesday at 07:00. The bot informed Saba that table reservations are not accepted at this time and inquired if there was anything else it could assist with. No reservation was made.",
"type": "end-of-call-report"
}
}
Response Body
{"status":"success"}