Response Time Intelligence
2.62s
Avg Response
Fastest Response
2.62s
Response Consistency
100%
Processing Latency
2.62s
Conversation Flow Analysis
Speaking Time Distribution
Customer
50%
AI Assistant
50%
Conversation Dynamics
1
Customer Turns
1
AI Responses
96%
Confidence Score
Neural Audio Intelligence
00:00
/
00:00
Live Analysis
Speaker Analysis
Customer Voice
1 segments
AI Assistant
1 segments
Processing
Auto-detect
Audio Quality
Sample Rate
8 kHz
Format
WAV
Channels
Mono
Source
S3
Interaction
Click waveform to jump to transcript
Real-time speaker detection
Confidence visualization
Call Status
Status
Completed
Duration
13s
Assistant
Deccan Grill
Customer
+19408433650
AI Performance
Response Accuracy
96%
Conversation Flow
95%
Engagement Score
78%
Quick Actions
Conversation Flow
2 messages
Live transcript
User
96%
00:46:42
5.7s
Hello?
ب
Assistant
00:46:44
8.7s
Hi, thanks for calling Deccan Grill. What would you like to order today?
1
Customer
1
Assistant
96%
Accuracy
LLM Conversation History
3 messages
0 tokens
1
System
1
User
1
Assistant
0
Total Tokens
Webhook Delivery Logs
2 attempts
2/2 success
2
Successful
0
Failed
2519ms
Avg Response
2
Types
Status-Update
http://bitebuddy-backend.railway.internal:8001/...
00:46:35
288ms
Response
200
Error
None
Request Payload
{ "message": { "call": { "customer": { "number": "+19408433650" }, "id": "CA495a021dc5863acaa7fb9aaceafb2c9e", "phoneCallProviderId": "CA495a021dc5863acaa7fb9aaceafb2c9e" }, "messages": [], "phoneNumber": { "number": "+14697695368" }, "status": "in-progress", "type": "status-update" } }
Response Body
{"status":"success"}
End-Of-Call-Report
http://bitebuddy-backend.railway.internal:8001/...
00:46:56
4750ms
Response
200
Error
None
Request Payload
{ "message": { "analysis": { "durationSeconds": 0, "structuredData": { "chat_topic": "order_placement", "followup_sms": "Hi, we couldn\u0027t hear your order clearly. Please reply to this message with your order for Deccan Grill!", "order_created": false }, "summary": "The call began with the human greeting the bot, which identified itself as Deccan Grill. The bot inquired about the human\u0027s order. No specific requests or outcomes were discussed beyond this initial exchange." }, "customer": { "number": "+19408433650" }, "durationSeconds": 0, "endedReason": "customer-ended-call", "messages": [ { "content": "Hello?", "role": "human" }, { "content": "Hi, thanks for calling Deccan Grill. What would you like to order today?", "role": "bot" } ], "phoneNumber": { "number": "+14697695368" }, "recordingUrl": "https://volt-production-515e.up.railway.app/calls/6872/recording/9460", "summary": "The call began with the human greeting the bot, which identified itself as Deccan Grill. The bot inquired about the human\u0027s order. No specific requests or outcomes were discussed beyond this initial exchange.", "type": "end-of-call-report" } }
Response Body
{"status":"success"}