{
  "message": {
    "call": {
      "customer": {
        "number": "+19722822008"
      },
      "id": "CA26a9fb7d98323ec36a85437f705fb851",
      "phoneCallProviderId": "CA26a9fb7d98323ec36a85437f705fb851"
    },
    "messages": [],
    "phoneNumber": {
      "number": "+14695237674"
    },
    "status": "in-progress",
    "type": "status-update"
  }
}

{"status":"success"}

{
  "message": {
    "analysis": {
      "durationSeconds": 0,
      "structuredData": {
        "chat_topic": "order_placement",
        "followup_sms": "",
        "order_created": true
      },
      "summary": "During the call, the customer ordered a three-piece Fiery Chicken Tender meal. Initially, they requested fries but later changed the side to mac and cheese. The customer specified a spice level of \"Grease Fire.\" The bot confirmed the order details and requested the customer\u0027s name, which was provided as \"Bob.\" The order was finalized, and a summary was sent via text. The customer confirmed satisfaction with the order and indicated no further changes were needed. The call concluded with the bot offering assistance for any future modifications."
    },
    "customer": {
      "number": "+19722822008"
    },
    "durationSeconds": 0,
    "endedReason": "customer-ended-call",
    "messages": [
      {
        "content": "Three piece tender.",
        "role": "human"
      },
      {
        "content": "Oh,",
        "role": "human"
      },
      {
        "content": "No problem! Which spice level would you like for your 3pc Fiery Chicken Tenders with Fries? Let me know if you want to change the side too.",
        "role": "bot"
      },
      {
        "content": "Can I have mac and cheese instead of fries?",
        "role": "human"
      },
      {
        "content": "Sure! 3pc Fiery Chicken Tenders with Mac and Cheese. What spice level would you like?",
        "role": "bot"
      },
      {
        "content": "Todd.",
        "role": "human"
      },
      {
        "content": "Can you tell me which spice level you want? Options are No Spice, Just a Burn, Electrical Fire, Wild Fire, Grease Fire, or Super Fiery.",
        "role": "bot"
      },
      {
        "content": "Grease fire.",
        "role": "human"
      },
      {
        "content": "Got it. 3pc Fiery Chicken Tenders with Mac and Cheese, Grease Fire spice. Can I get your name for the order?",
        "role": "bot"
      },
      {
        "content": "What?",
        "role": "human"
      },
      {
        "content": "No worries. Just confirming\u2014your order is 3pc Fiery Chicken Tenders with Mac and Cheese, Grease Fire spice. Is that correct?",
        "role": "bot"
      },
      {
        "content": "Bob. Bob.",
        "role": "human"
      },
      {
        "content": "I am creating your order, please hold on Okay done. I just texted you the summary of the order. If anything needs to be changed, let me know over text.",
        "role": "bot"
      },
      {
        "content": "Okay.",
        "role": "human"
      },
      {
        "content": "Great, your order\u2019s set! If you need any changes, just text me back.",
        "role": "bot"
      },
      {
        "content": "No. That\u0027s it. Thank you.",
        "role": "human"
      }
    ],
    "phoneNumber": {
      "number": "+14695237674"
    },
    "recordingUrl": "https://volt-production-515e.up.railway.app/calls/6873/recording/9461",
    "summary": "During the call, the customer ordered a three-piece Fiery Chicken Tender meal. Initially, they requested fries but later changed the side to mac and cheese. The customer specified a spice level of \"Grease Fire.\" The bot confirmed the order details and requested the customer\u0027s name, which was provided as \"Bob.\" The order was finalized, and a summary was sent via text. The customer confirmed satisfaction with the order and indicated no further changes were needed. The call concluded with the bot offering assistance for any future modifications.",
    "type": "end-of-call-report"
  }
}

{"status":"success"}