Response Time Intelligence
2.4s
Avg Response
Fastest Response
1.9s
Response Consistency
100%
Processing Latency
2.4s
Conversation Flow Analysis
Speaking Time Distribution
Customer
50%
AI Assistant
50%
Conversation Dynamics
4
Customer Turns
4
AI Responses
90%
Confidence Score
Neural Audio Intelligence
00:00
/
00:00
Live Analysis
Speaker Analysis
Customer Voice
4 segments
AI Assistant
4 segments
Processing
Auto-detect
Audio Quality
Sample Rate
8 kHz
Format
WAV
Channels
Mono
Source
S3
Interaction
Click waveform to jump to transcript
Real-time speaker detection
Confidence visualization
Call Status
Status
Completed
Duration
34s
Assistant
Deccan Grill
Customer
+15128068920
AI Performance
Response Accuracy
90%
Conversation Flow
95%
Engagement Score
75%
Quick Actions
Conversation Flow
8 messages
Live transcript
User
100%
02:20:57
5.2s
Hello?
ب
Assistant
02:20:59
8.6s
Hi! What would you like to order today?
User
100%
02:21:05
12.3s
It should be one merchant biryani.
ب
Assistant
02:21:08
16.9s
One moment, please Did you mean Hyderabadi Mutton Biryani?
User
79%
02:21:08
17.0s
Family pack.
ب
Assistant
02:21:11
19.8s
One moment, please Would you like Mutton or Chicken for your Family Pack Biryani?
User
82%
02:21:17
25.3s
Mutton.
ب
Assistant
02:21:19
28.7s
Family Pack Biryani with Mutton. Would you like anything else?
4
Customer
4
Assistant
90%
Accuracy
LLM Conversation History
9 messages
0 tokens
1
System
4
User
4
Assistant
0
Total Tokens
Webhook Delivery Logs
2 attempts
2/2 success
2
Successful
0
Failed
2573ms
Avg Response
2
Types
Status-Update
http://bitebuddy-backend.railway.internal:8001/...
02:20:50
398ms
Response
200
Error
None
Request Payload
{
"message": {
"call": {
"customer": {
"number": "+15128068920"
},
"id": "CA3842b0401c6ac82e5b421d2e971b5494",
"phoneCallProviderId": "CA3842b0401c6ac82e5b421d2e971b5494"
},
"messages": [],
"phoneNumber": {
"number": "+14697695368"
},
"status": "in-progress",
"type": "status-update"
}
}
Response Body
{"status":"success"}
End-Of-Call-Report
http://bitebuddy-backend.railway.internal:8001/...
02:21:33
4748ms
Response
200
Error
None
Request Payload
{
"message": {
"analysis": {
"durationSeconds": 0,
"structuredData": {
"chat_topic": "order_placement",
"followup_sms": "",
"order_created": true
},
"summary": "In the phone conversation, the customer placed an order for a Family Pack of Hyderabadi Mutton Biryani. The bot confirmed the order and inquired if the customer wanted anything else, but no additional items were requested. The outcome of the call was the successful placement of the order for the Mutton Biryani."
},
"customer": {
"number": "+15128068920"
},
"durationSeconds": 0,
"endedReason": "customer-ended-call",
"messages": [
{
"content": "Hello?",
"role": "human"
},
{
"content": "Hi! What would you like to order today?",
"role": "bot"
},
{
"content": "It should be one merchant biryani.",
"role": "human"
},
{
"content": "One moment, please Did you mean Hyderabadi Mutton Biryani?",
"role": "bot"
},
{
"content": "Family pack.",
"role": "human"
},
{
"content": "One moment, please Would you like Mutton or Chicken for your Family Pack Biryani?",
"role": "bot"
},
{
"content": "Mutton.",
"role": "human"
},
{
"content": "Family Pack Biryani with Mutton. Would you like anything else?",
"role": "bot"
}
],
"phoneNumber": {
"number": "+14697695368"
},
"recordingUrl": "https://volt-production-515e.up.railway.app/calls/6874/recording/9462",
"summary": "In the phone conversation, the customer placed an order for a Family Pack of Hyderabadi Mutton Biryani. The bot confirmed the order and inquired if the customer wanted anything else, but no additional items were requested. The outcome of the call was the successful placement of the order for the Mutton Biryani.",
"type": "end-of-call-report"
}
}
Response Body
{"status":"success"}