BUSINESS VOCABULARY WORKSHEET Free resource, October 8, 2026. Provider and voice usage can cost money. Guide: https://burki.dev/blog/deepgram-keyterm-prompting-voice-agent This sheet contains fictional examples, not test results or a connected inventory. 1. SCOPE AND PERMISSION Organization / assistant / reviewer: Business task and details staff must receive: Usage authorization and approved test budget: Allowed recording, retention and access policy: Credential or managed account readiness: Prior saved configuration and restore reference: 2. INITIAL VOCABULARY Current model ID: nova-3-general Recognition language: Example comma-separated Burki Key terms input: Northline Parts, CalderaFlow, PXR42, seal cartridge, flange adapter, returns desk Replace fictional terms before real use. Term | Reason it matters | Spoken variants | Owner | Review date ________________ | ________________ | ________________ | ________________ ________________ | ________________ | ________________ | ________________ Expected ID and spoken sentence are separate fields. Confirm uncertain values. No weights/intensifiers for Nova3 keyterms. Keep the provider token cap in view. Burki comma-separated input builds a list; direct API query parameters differ. 3. CURRENT BURKI SETUP Assistants -> Voice -> expand Model and provider choices Conversation engine: Standard pipeline ยท advanced provider choices Within Model and provider choices: Advanced speech recognition Recognition provider: Deepgram Recognition model: Nova-3 general option, ID nova-3-general Keywords & key terms -> Key terms -> comma-separated initial list Review readiness and Usage & billing before a saved, authorized test. Live editor controls inspected read-only; no save/call during the guide check. This is an initial list; no Burki midstream Configure control is verified. 4. FICTIONAL CASES AND EXPECTED REVIEW A. Clean vocabulary: 'I need a CalderaFlow seal cartridge.' B. Correction: 'The code is P, X, R, forty-two. Actually, forty-three.' Confirm latest PXR43 aloud; staff review stock/compatibility. C. Similar item: 'A flange gasket, not the adapter.' Preserve gasket. D. Unknown term: 'The brand is Westpoint.' Ask/confirm rather than force CalderaFlow. E. Mid-code pause: 'P, X ... R, four, three.' Preserve the full confirmed value. F. No listed product: 'Can I speak to the returns desk?' No invented part/order. Expected outcomes above are proposed criteria, not measured model behavior. 5. COMPARABLE REVIEW LOG Date/time | Case | Model/language | Term-list version | Recording/conditions Audio/source evidence | Final transcript | Assistant request | Confirmation Exact important-term match? | Listed term wrongly inserted? | Correction kept? Failed/missing session? | Staff review / unresolved ambiguity | Next change Keep with-list/without-list conditions comparable. Record failures and unclear audio. Use actual authorized sessions only; do not claim sample scripts are benchmark proof. 6. PROVIDER CHANGE, SEPARATE FROM THIS PRODUCT CONFIGURATION Deepgram October2 Nova3 update accepts a full keyterms replacement in Configure. Empty list clears. 500-token cap. Oversized update keeps prior settings. New Nova3 midstream update: global endpoint; not EU/Australia/India endpoints. Burki initial saved list does not establish this in-call replacement workflow. Release: https://developers.deepgram.com/changelog/2026/10/2 Syntax: https://developers.deepgram.com/docs/keyterm 7. COST AND FOLLOW-UP Oct8 listed promotional PAYG Nova3 mono: USD0.0048/min Keyterms add-on: USD0.0013/min. Illustrated subtotal: USD0.0061/min. Verify account terms/rates: https://deepgram.com/pricing Add reasoning, synthesis, platform, telephone and other selected costs separately. Observed result / attempts / agreed next action: Reviewer sign-off and date: