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Burki + Pipedrive

AI voice calls that update your Pipedrive pipeline in real time.

Pipedrive is the pipeline-first CRM and a natural fit for outbound voice AI: every deal has a clear next-action, and Burki can be that action. Trigger calls from Pipedrive automations, log every call as a Pipedrive activity with transcript and outcome, and move deals forward based on the conversation result.

Why connect Pipedrive to Burki?

A voice AI assistant is only useful when it can connect to the rest of your stack. The Pipedrive integration helps Burki fit into the systems your team already uses for calling, transcription, reasoning, speech, routing, or customer data. That means the assistant can move from a demo into a production workflow without forcing you to replace your existing tools.

Burki keeps the integration flexible. You can run one assistant with Pipedrive, pair it with other providers for a full voice pipeline, and change providers later if your cost, latency, coverage, or quality requirements change. This is especially useful for teams that need different settings per assistant, region, campaign, or customer segment.

The result is a voice agent that is easier to operate: fewer hard-coded assumptions, clearer provider boundaries, and a pricing model that separates Burki's platform fee from the third-party services you already trust.

What you get with Burki + Pipedrive

  • Trigger outbound calls from Pipedrive Automations (deal stage change, scheduled)
  • Log every Burki call as a Pipedrive Activity with full transcript
  • Move deals between stages based on call outcome (qualified, won, lost)
  • API-token-based install — pasteable in 30 seconds
  • Per-pipeline assistant assignment — sales pipeline ≠ support pipeline

When to choose Pipedrive

Choose this integration if Pipedrive is where your sales pipeline lives and you want voice AI to behave like a sales rep that updates the deal. If you're on HubSpot, GHL, or Salesforce, use those integrations instead.

How to configure

# In Burki dashboard:
# Integrations -> Add CRM -> Pipedrive
# Paste your Pipedrive API token (Settings -> Personal Preferences -> API).

# In Pipedrive:
# Tools -> Automations -> New Automation
# Trigger: Deal -> Stage updated
# Action: Webhook -> https://api.burki.dev/webhooks/pipedrive/{company_id}/call

For full setup, see the docs.

Pricing

Burki: $0.03/min platform fee + provider passthrough. Pipedrive: your existing plan ($14–$99/user/mo). The integration uses standard API quotas — no Pipedrive Marketplace purchase needed.

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