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Connect the call to what happens next.

Let your assistant book the appointment, save the caller’s details and pass the next step to your team. Connect the tools your business already uses.

Create your assistantOpen workspace integrations

Connections include Cal.com, HubSpot, Open Dental and Square. Each requires account setup and action permissions. Zapier access is invite-only.

“Could I book a consultation
for next week?”

  1. Cal.com

    Check a time. Confirm the booking.

  2. HubSpot

    Save the contact and a call note.

  3. Zapier

    Start your team’s follow-up workflow.

Example workflow after connecting accounts and enabling the relevant actions.

Useful connections. Clear permissions.

Connect an account in your workspace, then choose the actions each assistant can use.

Cal.com

Native scheduling

Turn “when are you available?” into a confirmed appointment.

  • Find available appointment times during the call.
  • Book after the caller confirms their time and details.
  • Use simulated bookings to practice first.

One connected Cal.com account and supported appointment type are shared across your workspace.

Set up Cal.com
Setup guide

HubSpot

Native CRM actions

Keep the conversation and your customer records connected.

  • Find a contact by the caller’s email.
  • Create or update confirmed contact details.
  • Add a factual call note to an existing contact.

Connect with HubSpot authorization. Choose lookup, contact saving and note permissions separately for each assistant.

Set up HubSpot
Setup guide

Square

Restaurant menu and quotes · setup required

Help callers explore your menu and estimate a total.

  • Search menu items at your selected restaurant location.
  • Quote a total from menu items and supported options.
  • Practice with simulated menu and quote responses.

Requires Square application setup, merchant authorization and a workspace location. Quotes do not place orders, take payments or send tickets to the kitchen. Live restaurant operation has not been verified.

Set up Square
Setup guide

Open Dental

Native dental scheduling · practice setup required

Help existing patients find a time for a general dental appointment.

  • Match an existing patient by their name and date of birth.
  • Find times for the practice’s chosen dentist and operatory.
  • Book after the patient confirms their details and time.

Requires practice API access, a running eConnector and an approved appointment setup. New patients, hygiene appointments, clinical procedures, changes and cancellations go to practice staff. Funded browser calls use installed actions. Free practice, demo and builder sessions simulate them; verify a real booking before using it with patients.

Set up Open Dental
Setup guide

Zapier

Invite-only automation

Make the next step part of the way your team already works.

Use Burki events in your Zaps to add spreadsheet rows, notify a team channel or create follow-up tasks. You can also start an outbound call from another app and retrieve its results.

Connect through the private Burki app invitation in your workspace. Each Zap selects its event and assistant.

Set up Zapier
Setup guide

Build your next step in Zapier.

Keep live booking in the conversation. Use automations for the work around it.

Start a workflow from a call

Call analysis ready
Use the call summary, extracted fields and customer phone number in a follow-up workflow.
Appointment booked
Send a confirmed Cal.com booking and its appointment details to your team or another app.
Callback requested
Create a follow-up task with the caller’s confirmed callback number and reason.

Bring a workflow into Burki

Start an outbound call
A new lead or other event can start a call with your chosen assistant. An administrator must allow outbound calls on the connection key. Live calls use your configured phone number and incur normal call charges.
Get call results
Find an existing call by exact customer phone number and, optionally, assistant. Analysis is available after processing; a search does not generate it.

You can turn outbound permission off without replacing your key. Zapier acceptance means the event was received; check your Zap’s history for the outcome of later steps.

From connection to first workflow.

Open your marketplace
  1. 1

    Connect your account

    Open Integrations in your workspace. Choose your provider and follow its setup: connect an Open Dental practice and choose its scheduling resources, or configure your calendar, CRM, restaurant or Zapier connection.

  2. 2

    Choose what it can do

    Enable native actions in your assistant’s Actions tab. In Zapier, choose your event, assistant and destination workflow.

  3. 3

    Practice, then turn it on

    Funded browser calls execute installed native actions after any required caller confirmation. Free practice, demo and builder sessions simulate these actions. Zapier provides sample events and simulated outbound calls in its editor. Review the setup, then enable your Zap and verify your first real call’s outcome.

Looking for provider or custom integration guides?

Find additional setup guidance for native actions and voice providers, plus planning guides for custom CRM connections.

Your assistant. Your tools.

Start with one useful connection and build from there.

Create your assistant