Voice AI Blog

Build a better voice assistant

Practical guides to plan a useful conversation, test the result and connect real callers.

230Articles

18Categories

Provider Integrations

36 articles

Separate contact lookup, contact saving and call-note permissions for voice assistants, then verify the intended limits before customer use.

Design spoken confirmations for CRM changes so callers can correct the exact field and staff can distinguish proposed edits from saved results.

Handle spoken email addresses, no-match results and shared inboxes when matching a voice caller to the right HubSpot contact record.

Create useful HubSpot call notes from voice conversations without inventing commitments, qualification scores or completed follow-up actions.

Plan a HubSpot receptionist workflow for contact lookup, confirmed updates and factual notes, with clear permissions and verification steps.

Understand how telephone APIs, SIP, voice runtimes and business actions fit together before building or buying an AI calling system.

Connect Twilio Elastic SIP Trunking to a voice runtime with clear inbound/outbound setup, caller identity and failure testing.

Separate conversation quality from concurrency testing, choose authorized endpoints, set spend limits and verify cleanup after each call.

Plan a Claude-powered voice cascade with transcription, synthesis, tool execution and honest action confirmation.

Use Groq-hosted models in a voice cascade while measuring turn handling, tool correctness, synthesis and total caller latency.

Configure a supported ElevenLabs voice for a cascade assistant and evaluate pronunciation, streaming, interruption and generated-speech cost.

Choose and evaluate a Deepgram transcription path using language, vocabulary, turn events, caller corrections and actual call evidence.

Showing 1–12 of 36 articles.

Describe the calls your business receives, review an editable draft and practice in your browser.